Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept returns; however, we are committed to your satisfaction and will offer a replacement or store credit if your order arrives damaged or incorrect.

1

Document the Issue

Take clear photos of the product and packaging immediately upon arrival to show any damage or discrepancies from your order.

2

Contact Our Team

Email our customer service within 24 hours of delivery with your order number and the attached photos of your dessert.

3

Verification Process

Our bakery management will review your claim within 1-2 business days to determine the best resolution for your specific case.

4

Resolution Delivery

Once approved, we will initiate a priority replacement shipment or issue a store credit voucher to be used on your next sweet treat.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing